Frequently asked questions.

Yes. We ship across the EU and to selected countries outside the EU. Netherlands: €6.45, free from €100. Belgium: €7.95. Germany: €9.95. Other EU countries: €10. Outside the EU, including the UK, Switzerland, Norway, the US, Canada and Australia: €19.95. Is your country not available at checkout? Contact us for a quote.

Every order is printed on demand in Rotterdam and dispatched within 48 hours. Carrier delivery time is additional. You'll receive a tracking notification as soon as your order is on its way.

Yes. Once your order ships, you'll receive an email with a Track & Trace code so you can follow your delivery every step of the way.

Yes. Belgium: €7.95, estimated delivery 2–3 business days after dispatch. Germany: €9.95, estimated delivery 3–5 business days after dispatch. Other EU countries: €10. Outside the EU: €19.95 to the countries available at checkout.

We make Rocker Feet for specific trainer models: the Wahoo Kickr Core 2 and the front of the Zwift Ride. Check the product page for your trainer to confirm compatibility.

Our vertical wall mount is available in three versions — Road (up to 38mm tire), Gravel (up to 45mm tire) and MTB (up to 65mm tire). Our Wall Mount for Road and Gravel Bikes holds the frame on two padded oak rods. Check individual product pages for full specs.

Send us an email at hello@bemocollective.com with your trainer or bike model. We're constantly developing new products and your request helps us prioritise what's next.

We print everything using sustainable plastic — strong, durable and finished with a clean matte look. Every product is designed to last and built to be taken apart for recycling or upgrading when needed.

We only print what's ordered — no overstock, no waste. Our sustainable plastic is produced responsibly and every product is designed for disassembly so components can be recycled or replaced individually instead of throwing away the whole product.

Yes. You have 14 days to return your order. No hassle, no questions asked. Contact us at hello@bemocollective.com with your order number to get started.

Contact us immediately at hello@bemocollective.com with your order number and a photo. We'll send a replacement or issue a full refund — always.

All products come with a 2-year warranty. Manufacturing defects are always covered. If something isn't right, we'll fix it.

Not yet — we stick to our standard range to keep quality consistent and shipping fast. Got a specific request? Send it to hello@bemocollective.com — we're always testing new ideas.

Yes. We are looking to work with bike shops and studios who want to stock our products. Email hello@bemocollective.com to get started.