Contact information

Questions about a product, your setup or an order? Email hello@studiovelo3d.com. We aim to reply within 24 hours.

Help with your order

Include your order number and a short description of your question. For a product issue, photos can help us understand what happened.

Business details

  • Company: Bemo Collective
  • Trade name: StudioVelo3D
  • Address: Mijnsherenlaan 88B, 3081 CG Rotterdam, the Netherlands
  • Chamber of Commerce: 42001235
  • VAT number: NL869227403B01
  • Email: hello@studiovelo3d.com

Returns and deliveries

Contact us for return instructions before sending a parcel. Your right to withdraw does not depend on our approval. See our returns and refunds policy and shipping policy.

Last updated: 26 September 2026